CLICK PLAY TO LISTEN TO THIS EPISODE...
ANNOUNCEMENTS
- Welcome to the 522nd episode of the And So… Podcast!! In this episode, I’m sharing what not to do in refunding a customer money.
- Want a direct link to the podcast feed? Click here.
- Use this Hashtag on Social Media: #AndSoPodcast
PODCAST EPISODE SYNOPSIS
Got hit with a surprise charge and thought, no biggie—I’ll just ask for a refund. What followed? Five emails, a survey, and a whole lot of no thanks. In this episode, I’m breaking down the hoops Rise Guide made me jump through and why that kind of customer service is a brand reputation killer. If you sell anything online, you need to hear this.
RESOURCES MENTIONED
NOTE: Some links below contain affiliate/referral links. It is a way for this site to earn advertising fees by advertising or linking to certain products and/or services.
- DISCOUNT: Code for 30+ free days of Podcast Audio Hosting through Libsyn: bossgirl
- RESOURCE: Need a Podcast Editor? Hire mine & tell him I referred you…The Podcast Man
- HIRE ME: Back Pocket VIP Coaching
- YOUTUBE CHANNEL: Subscribe >> The House of Sugar Creek
- MY BOOK: Snag a copy! Pillars & Purpose: How to Build a Business That Works for You
- RESOURCE: Contract Templates for your Business
- YOUTUBE CHANNEL: Subscribe to the BGC YouTube Channel and listen to my episodes via YouTube!
- MY 90-DAY UNDATED PLANNER: Buy it here!
- RESOURCE: Receive 20% off your first month or your first year with Dubsado
- RESOURCE: Freebie: How to Price for Profit Worksheet
- RESOURCE: Freebie: Create a years worth of Content in Minutes
- LEAVE A MESSAGE: Click Here
- SEARCH BAR CONFESSIONS: Starts at 8:23
- BUSINESS NUGGET: Starts at 13:59
EPISODES YOU MIGHT ALSO ENJOY...
EPISODE 521 – PAPER TRAILS SAVE YOU. EVERY TIME.
EPISODE 512 – MAKING SPACE FOR YOURSELF
EPISPODE 472 – VISIBILITY & YOUR BUSINESS
EPISODE 422 – HOW TO STAY PROACTIVE WHEN BUSINESS IS SLOW
EPISODE 372 – HOW TO PERFECT YOUR OFFERINGS PAGE
EPISODE 322 – FRIENDSHIP BREAKUPS & HOW TO BE A BETTER FRIEND
EPISODE 272 – 5 REASONS YOU SHOULD BE CREATING UNIQUE CONTENT
EPISODE 222 – STAYING IN YOUR LANE
EPISODE 172 – NITTY GRITTY INTERVIEW WITH JENNY MELROSE
EPISODE 122 – HOW TO IMPROVE YOUR BOUNCE RATE
FIND TAYLOR ONLINE...
Blog – The House of Sugar Creek
Instagram – @taylorlbradford
Facebook – bossgirlcreative
Pinterest – thehouseofsugarcreek
TikTok – @taylorlbradford
YouTube – The House of Sugar Creek
YouTube – Boss Girl Creative
HELP SPREAD THE LOVE FOR THE PODCAST
If you love this podcast, head on over to Spotify & follow (CLICK HERE). If Spotify isn’t your jam, pop over to Episodes.fm & select your favorite podcast listening app to listen through!
WAYS to subscribe to "AND SO..." PODCAST
LET'S BE EMAIL BESTIES...ADD YOUR DEETS HERE!
LEAVE A MESSAGE
INSIDE THIS EPISODE
🖤 Why I paused my YouTube schedule and what it’s teaching me
🖤 What happened when I stepped outside my niche on Reels
🖤 Search Bar Confessions: this week’s biz + life Googles
🖤 Opening a farm stand: pricing, permits, and prep
🖤 A refund fail turned case study in bad customer service
PODCAST SUPPORTERS
podcast categories
